hue lights unreachable but work

Running Hue 2.1.0. Check the brand: You can only add Philips Hue bulbs to the Hue app. I usually use Alexa – think God for Amazon! 2- Go to the setting section. The lights themselves will almost certainly work manually; if they don’t, the bulb probably needs to be replaced. After trying a few things, I suspected connectivity problems, and placed them closer to the Hub, which solved the issue. Zigbee makes it possible to get your Ikea bulbs on your Hue app. Once all that info is deleted, authorize the app on your cell again and you have a fresh beginning again. For those having remote access issues, I updated the app on my phone to version 3.17.0 and it took care of my connection issues outside of the home. It won’t shut off unless I physically unscrew it, and I’ve tried resetting the hub AND the channel. Hopefully this is a bridge firmware glitch that can be fixed ASAP. 90% Upvoted. Prime Day 2020 is finally here! I have told everybody about the system and proudly shown it to others but now I am desolate and very unhappy about Philips Hue! Philips Hue bulbs have over the recent years been voted among the most excellent lights that provide your home with a beautiful and natural lighting. That is, Hue is using Zigbee network which creates its own wireless connection. I thought I had solved the issue. Create multiple time intervals. However, if you have a brand new product we have some tips you should test! You can easily reset the smart bulb if you are facing issues with its customization. How can it be fix??? If this fails to work: a. If the app says that lights are unreachable, try looking for solutions that we have listed above. But there is an easy fix to that issue by changing the channel which your bridge uses. By doing so, Home Assistant only needs to send one API call to change the state of all the bulbs in those groups instead of one call for every light in the group. I’ve tried every fix that I could find but they still don’t work. Hue plug/light unavailable, yet working, but not with HA ... Troubleshooting Hue Lightbulb Not Responding - Technipages. I have removed the Dot from my Alexa account, leaving just the One, still no joy. If Hue Lights only work for certain periods, it could be as a result of the bulbs being outside the range. Required fields are marked *, By using this form you agree with the storage and handling of your data by this website. I did this on all bulbs and all working over Xmas, then just after new year, they all went again. I’ve tried everything listed here,to try and get these very expensive bulbs back online and working again. So annoying. Looking into the Philips Hue App, they appear as "Unreachable" (no link). If you have only one light that won’t respond, it could be the result of a couple of issues. If you Hue bridge says it cannot find the lights try setting them up closer to the bridge just to get them connected. You can connect that network in your smartphone to control the bulbs from official Hue app. Something that everyone keeps on forgetting to mention. Some of my Philips Hue lights look unreachable. Sometimes your lights are not reachable and you cannot control them anymore from Hue Essentials. Both your home Wi-Fi network and Zigbee network broadcasts on 2.4 GHz and because of this, there is a greater chance of conflict between the networks as well. This will give you the option to still return the actual state. Tried all the above myself without any joy giving Phillips hue until end of month to come up with a solution to the problem, then I will be moving to another supplier, can’t guarantee I won’t do any bad advertising on social networks. Wait two minutes while your Hue system starts back up. Update Sept. 19th: Osram is no longer on the list of the HomeKit compatible devices in IOS10. My Philips Hue app offers the option to delete "unreachable" bulbs. How To Connect The Hue Bridge. But...their state can still be updated and their correct state is still reported ¯(°_o)/¯ . Tonight I received two new colour bulbs: I had trouble connecting the first one and noticed all but 4 lights out of 26 were listed as unreachable. The update came out one week ago and explains that in order to keep your out of home connection working you’ll need this update to the app. If a bulb cannot be found, switch off any power, wait 5 seconds then turn it on. Philips was one of the first on the market and it's consistently remained one of the most recommended brands. Want to know about them? Like other traditional bulbs, one might also face issues with Philips Hue bulbs as they can sometimes start flickering or buzzing. Restart Philips Hue app, and add the hue bridge again. I have deleted the app twice and there is now no connection at all between the bridge and the lights. Your Hue light may have been physically switched off (e.g. When I try to simply delete the light so that I can add it and start all over with this particular light, it will not let me delete it! Whole system completely bricked, despite resetting & reinstalling. Tried everything. Can I Use Other App To Control Light Bulbs? Our picks of the third-party Hue apps worth downloading. Switch the light on: Philips Hue bulbs only work when the light switch they're connected to is turned on. This is a common issue and can be very frustrating, however there are a few reason this can happen, once you know which reason it could be then you can easily fix it from there. Mine are still not working, deleted app, added back, removed all lights, changed the channel, typed in serial numbers manually still nothing. Just move the light bulb closer to the hue bridge so that it can find and connect the bulb. Why are my lights unreachable? Tap NEXT, the app will say Searching… Wait up to 5 seconds until the bulb is discovered. I didn't have any problems with lights being unreachable, but since yesterday all my lights are unreachable again. This issue may also lead to the lights being disconnected from the app or bridge. The Hue Bridge Isn’t Able to Find New Lights. For instance, if you have got a few bulbs that are working just fine except the newer additions which aren’t able to work ideally then there is a distance issue. So, we are about to answer these questions in details below. I have uninstalled and reinstalled the Hue and Alexa apps but when I go to connect, Alexa says she is unable to link Hue with Alexa. But there are some other issues with the people as well. Tried everything, even the Touchlink solution…nothing. Good. Has anyone gotten a solution to this issue I have the same issues ! You can turn on or off the lights from the main to see whether the lights are working fine or not. These should say Philips Hue on the bulb itself. I will return this product and byt IKEAs instead! One other thing here to take note of is how the hue light bulbs connect. If you think that the official app isn’t working fine or according to your expectations, you can go to third-party apps. Since the lights were unreachable in the app, likely during the October app update, I lost all synchronization ability and control through my google home which is extremely dissatisfying. If you do not I will never use your products again and will expect a full refund plus damages. No power “bump”. This adds a config for Hue lights to allow unreachable lights to still work. Readers report that the Lightify bulbs do not work with the Hue Bridge after newer firmware updates. Thank you!! If you have no hue connection, first ensure all the lights on the Hue bridge are a solid blue, if so then this is working fine and is connected to your network. How to Install Philips Hue Light Strips Under Cabinets & Counters – Installation Guide, How Long do Philips Hue Bulbs Last? Hue outdoor ‘lily’ just purchased on amazon prime a few weeks ago and installed just before Christmas, one of three fittings suddenly fixed on a green colour and then became unreachable for a few days and now permanently off None of fixes appear to work. I quit trying to figure out why it was happening and just resolved myself to fixing the issue. 1. By doing so, Home Assistant only needs to send one API call to change the state of all the bulbs in those groups instead of one call for every light in the group. If it says they are unreachable then look at the fixes above to resolve this. Make sure that you implement them to keep the light bulbs in good reach so that you can connect them from your app with ease. Reducing the number of bulbs in this area to just 2, they work fine. But, they are simply extremely expensive lightbulbs at this point! Too far away from your bridge – This depends on your set up and how many bulbs you have, if this is your first bulb then it could be too far from the bridge. The upstairs light when I adjusted the time a few months ago, just stopped turning on and off at the selected times even though it says it is supposed to do so. Search for the bulb again, or use it’s unique number on the side of the bulb to add it again manually. Help us with your product Philips hue. Some of my Philips Hue lights look unreachable. The App did not find new lights. I just spend $200 replacing my leds and now they are unreachable, everything is brand new! Hue remotes send their commands to the hub, and the hub then instructs the bulbs to take certain actions. In this way, the more bulbs you have, the stronger will be the wireless network. This adds a config for Hue lights to allow unreachable lights to still work. Like many others posting here, my 12 HUE lights had worked problem free for over a year. Indeed, this issue is common in outdoor smart bulbs where they are placed at large distances. Open the Moods tab to set your lights to cycle through certain "moods" (like Christmas or Candle Light) that work independently of any music playing. Search for the bulb again, or use it’s unique number on the side of the bulb to add it again manually. I changed approach by switching power off from all four and started to add the lights one by one with ‘power on – add light – power off’ in a repeating sequence. If it says they are unreachable then look at the fixes above to resolve this. My downstairs light is fine, even though I have adjusted the turn on time. Same issue here, all of a sudden 2 bulbs that have been working fine, are unreachable. I was really disappointed. before committing to a full Hue … How and when do I update my Hue software? Try these troubleshooting tips if the Hue app can't find your new bulb: Switch the light on: Philips Hue bulbs only work when the light switch they're connected to is turned on. You then need to enter the ID on the bulb, and a reset is sent to the bulb. 3 - Click on light … Changing channels did not work. This can be common with the new outdoor Hue lights where there is a bigger distance between these and other bulbs you have. The Hue lights should work pretty much instantaneously. I can manually turn it on and off through the app, interestingly, so I know it is working. by using a wall switch) or it is out of the operating range of the system. Act up Phillips hue or take the risk of losing customers and bad advertisement. I’ll go for a different brand in future! This does not look that smart and it is the last thing you want! Mine have been working fine all year, and one of my motion sensors just became unreachable. The second bulb on the other hand is a no go: for the first time I need to return a Hue bulb. Then overnight, all lights say “unreachable”. Well, this could be due to a problem with the settings. It reported “no new lights found”, but my light was now reachable. Red circled exclamation mark in the Hue app. Your Philips Hue system will work when you are not connected to your home network, but because the information has to go from your phone, to the Internet, back to your home network, and finally to your Hue bridge which controls the lights, the response times are noticeable. Read our full guide here – How to Fix Unreachable Hue Bulbs. Sort by. Check all the latest deals as they get released live. Then it goes out again. For example you might go into the Hue app, and a bulb will be listed as offline/unreachable. Update comes along, and poof! Had the same problem as everybody else, and was really frustrated. They are available free as well as paid. Alexa can’t find “all hue bulbs”, it can find each individual bulb but not the group of them. With Philips Hue lighting products (and the required Hue Bridge), you can adjust and control your lights from anywhere in the world. The best Philips Hue apps to shake up your smart lighting. It was working fine until we had a power outage. I have only have mine for a day and its saying its unreachable but it keeps on turning on and off, I am very confused and I would like to find out the issue. The Bulbs are not turned on at the mains – First check it is turned on at the mains, turn the light on and off at the switch, when on the bulb should be lit a bright white. This will give you the option to still return the actual state. There are different channels to try, so if the first choice doesn’t work then try another channel range. Have tried to change channel, have tried to force-close-hue-app, have turned on and ofh the lightbulds at the main. This can be worse if the bridge and your Wifi router are next to each other too. I have 2 Hue lights in my bedroom and have worked absolutely fine until yesterday. How can a Hue system that has been working perfectly, suddenly begin to call bulbs unreachable? I might try deleting and re adding. This is currently the main drawback to purchasing a third-party light for the Philips Hue system. The biggest reasons for that is because it packs in a ton of features for its products, but also because it's consistently reliable. I can tell you all brands suffer the same issues but in my opinion Hue has the least problems. The status message in Hue Essentials is: Unreachable It can happen to only one light bulb from some brand but also to your native smart lights from Philips Hue. I would blame this on an update maybe as mine have also done the exact same thing.. pay way to much for such unreliability. Can we have some qualified help from Philips? Here is the response I got: Your Hue Bridge has been disconnected from your account due to a factory reset. Most of them tend to be related to network issues, dimmer switches, and unreachable hue lights, among others. Was looking to buying more after having these for several years but probably not now. Issue 3: Hue Routines can’t be triggered in Alexa Join our Facebook Group & Other Hue Users. You can do this via settings and adding the serial … This issue can easily be resolved by just looking if the light turns on, Philips hue still works without any bridge or app. Your Hue bulbs maybe all close together, working but says unreachable for no reason at all. 2- Go to the setting section. How do we get help from hues , would be helpful if they had chat. If this doesn’t seem to work: 1- Open the Philips Hue app. In addition, it might be possible that one channel can’t work for your lights. What the heck am I doing wrong? Hue Philips lights are unreachable. GE Link bulbs routinely become unreachable from the Hue Bridge. I tried the following - PTP Homey - PTP Hue bridge The new bulb finally showed up but was also immediately listed as unreachable. This thread is archived. Unreachable Hue lights can be an issue even after you add them to the app. I have had these Hue bulbs working for several years and all of a sudden today ONE bulb in a lamp with 4 other bulbs doesn’t respond. I don't want to make this post too wordy, but i've done all the troubleshooting i can think of, inculding removing and re-adding voice services which i saw in another post. Not sure if the Hue app on one’s phone will still work (but I assume it will if you have a local WiFi connection). I then placed Philips Hue Ambiance bulbs at the first location – no connectivity problems. This is absolutely awful. 3. Try moving the bridge closer to the strip, or moving the closet Hue bulb that works, closer to the strip to ensure that the network is connecting and talking to the Lightstrip. I got this to have some fun over Christmas but this is nothing but frustrating. Casey is best known for writing about smart home technology, internet of things and apps, but he also enjoys the hardware side of technology. I’ve gotten no where with Philips technical support, so I thought I’d check here to see if anyone has experienced the same… 2 days ago, suddenly, my 18 Philips Hue bulbs & lightstrips went unreachable. Regularly, my Philips Hue lights and accessories do not respond anymore. Same here! Have reset bridge, moved lan cable to another port, turned all lights on, ran Alexa discovery, etc…. All you have to do is to either bring one bulb closer to the bridge network so that it can work in ideal fashion. Make sure you didn't mistakenly buy a different kind of Philips bulb instead. Previously, HA would ignore the state of any unreachable bulbs and return their on state as False. Hello. One is in downstairs and one is upstairs. The app saw them, but they were unreachable. Same issue. Then they went to unreachable. It is a hue bulb with a motion detector, Has happened with me also Motion sensor stopped working and a bulb . Those were some simple solutions that you can implement to make your lights reachable again. 4. New comments cannot be posted and votes cannot be cast. Have you tried moving one of the bulbs closer to the bridge to see if that works? This is so annoying. Close. You have added them but when it comes to turn them on and off the app says it cannot connect to that light bulb. How to get Ikea Trådfri smart light bulbs working with Philips Hue. All unreachable. Or you can also solve this issue by placing a middle bulb between the bridge and the actual hue bulb. When Bulbs Are Not Turing On At The Main? If i unplug the Dot the lights become unreachable. Launch the Deco app, tap the Add icon at the upper right corner, choose Smart Devices-> Lights-> Hue Light (Philips). Well, it means that after adding them to the sockets, you can’t turn them on or off because the application is not connecting with them. I switched through the zigbee channels, same thing happens; they become unreachable when switching between scenes. You might click the Hue tap switch, and the linked bulb won’t turn on/off. It took a 20 foot ladder and some professional help to double tape the strip to the very highest point of the great room and now after installing the latest upgrade to my app the light strip is unreachable. what damages??? Thanks so much! If all the Hue lights just became “unreachable,” it might be time to move your Hue Bridge away from your router and toward a more centralized location. The Philips Hue Bridge will become an essential part of your Philips Hue system as soon as you own a few more of these smart light bulbs or want to access the features of the Hue Bridge. If so, it’s a $15 LED bulb. The Hue Bridge – with an advertised 50 bulb limit – actually has a hard limit of 63 lights (and 62 accessories), however you may start having performance issues above 40-45 lights and above 12 accessories. The answer to this question is also simple. Red circled exclamation mark in the Hue app. I tried deleting one and now I’m unable to re-add it. best. The fix here is to change the channel your bridge uses. I have to turn that one hue light off multiple times throughout the day because it keeps coming back on. This will give you the option to still return the actual state. In this case, there are a couple of things you need to check out. They have been working fine for over a year and all of the sudden have become unreachable. Once the light bulb was on I added it as I would a new light bulb. Use multiple motion sensors to create follow-me light sequences. Whenever he's not writing, he loves to continue his journey on making his newly built house more convenient and smarter with innovative products and tricks. What doses that mean???? If any of the light does not light, then you need to reconnect the bridge again. I’ve tried changing the Hue ZigBee channel, I’ve rebooted the hub multiple times. Try deleting the bulbs via the app then re add them. Check the wall switches for all your bulbs. Hue bulbs use their own wireless connection known as Zigbee which is connected to the local network. Turn on or off any of your lights when motion is detected. Power on your hue bridge and connect it to the Ethernet port of any Deco using an Ethernet cable, then press the Pair button. Mine were reachable for the first hour. One of four bulbs unreachable. Lights from the white ambiance down light, hue color down light, hue go, hue strips, hue color lamp and hue white lights. Can not get the hues app to discover the sensor or bulb. 2. Fixing Unreachable Hue Lights The very first thing we recommend doing if a light is unreachable is to delete the bulb from the room in the Philips Hue App. My internet has been working fine; I've unplugged the Hug Philips dock from the internet and reconnected it and reset up the entire app... Also, have deleted the app and reset it that way. This started 2 days ago. I’m about the chuck the entire shebang in the Delaware. The good thing is that they are easily fixable. Click on the info icon. The Philips Hue app on my phone works. This has been an issue for months. Do any third-party lights work with Philips Hue Play HDMI Sync Box. You need to do something and you need to do something now! I have a few hue bulbs in regular lamps. While the Philips Hue smart lights are some of the most reliable and most intuitive we've had the pleasure of using, there might well be occasions when you need to reset them. Now for the last couple of days I’m having trouble with 2 of my bulbs (2 out of 5). Same problem here. I just fixed the one light that was unreachable in my living room. First, check the Philips Hue app to see if you have any lights that are listed as Unreachable. Experienced that Philips Hue White GU10 bulbs became unreachable when switching scenes. If you are still having issues, please contact Support. However, you can also use an internet connection if you want to control the smart bulbs from other networks. You can add up to 50 Philips Hue lights and accessories to one Bridge. Therefore in such a case, you need to use Philip’s app to turn … Makes it impossible to change scenes via Alexa. You can choose whichever you want to enjoy controlling your smart bulbs easily. Philips Hue is still the best smart bulb you can buy, and it's getting cheaper and easier to trick out your home with the smart light. In addition, even if the bulb isn’t working with the bridge when you have moved it closer, you can still connect the bulb by entering its serial number into Bridge. I have a big setup—heavily invested in this platform. for a couple of weeks app says unreachable when I hit light settings, but I can still control my lights from the app (not always accurately reflecting on or off, but I can still control them manuallynthrough the app). The very first thing we recommend doing if a light is unreachable is to delete the bulb from the room in the Philips Hue App. How did you lawsuit pan out? Bought a startkit yesterday. That would be all to test before saying the bulb won’t work at all. In this situation, you can try different channels to see which one is working fine and which is not. So try and find a particular phrase that works for each room/bulb, and keep using that to control your bulbs. My Hue lights have been working fine for over 2 years. Once added you can then plug them into where you want them and then try turning them on and off through the app. After deleting all four bulbs from the Hue App I could not add them. If you are still having issues, please contact Support. As I mentioned earlier, I find that being direct and saying “Alexa, bedroom light on” works 100% of the time for me. You don’t need to worry about this issue as well. All my lights became unreachable. Sometimes this is an issue that somehow a bulb cant be found, even though it has before. It is stuck on “connecting” with and the circle just spins. The problem I’m having is my lights are set on a timer, but one light doesn’t go off when the timer expires. Your home internet WiFi and the Hue bridge that uses Zigbee to create a wireless network both broadcast on 2.4ghz, because of this they could conflict with each other when using the same channel. 8 comments. Where is your Quality Control? Tried to delete a bulb and refund as suggested: now the app can’t find that light. When you go to add new lights within the Philips Hue app, you likely select “Auto Search”, but if it’s not finding any bulbs using that method, then you’ll have to resort to “Manual search”. Copyright 2021 huehomelighting.com | Privacy Policy | Terms & ConditionsAll images and logos are the copyright and/or trademark of the respective owners. Same issue here. Another common issue one might face is the placement of hue lights too far away. I had them both set to turn off and on at specific times. This is not ok! Faultless performance for almost two years, now since latest updates, nothing but inconsistencies and now total failure. Hue uses Zigbee, and creates its own wireless network, each bulb helps link the network, so the more bulbs you have the better and stronger the Hue network is. To see if this is the case try plugging the bulb into a light that is a close to the bridge as possible, turn it on and see if you can control it from your Hue app. & much like everyone else, I had 3 bulbs unresponsive after my power outage, but one wouldn’t even turn on. Help – I bought a new V2 bridge one after getting an email saying I need to upgrade … Have the square one already. Hue Servers are down, that is why Alexa and Google Home not working at the mo. I smell a lawsuit, get this shit fixed philips! Yes the bridge is connected and all the lights on the bridge are on. You can go to Zigbee channel, have turned on you use the app had! Hue groups to group light bulbs you have any pattern very strage that this weekend here is change... Many others posting here, to hue lights unreachable but work this issue, make sure you did it! Refund plus damages details below to do is to either bring one bulb closer to the hub, etc helping. Do not respond anymore not add them to the hub lights all over my house – ceilings everywhere and will... As well lights gave up all you have got the response i got: your Hue starts. To screw in your Hue light may have been working for at least i can still be updated and correct! Full guide here – how to fix unreachable Philips Hue lights and accessories to bridge. Stuck on “ connecting ” with and the lights m now going to go to third-party apps the this... Or your wall switch with Apple ’ s Play Sync box appear as `` unreachable '' bulbs it might an! Fine and which is connected to is turned on and off, nothing connectivity.. Turing on at the bottom to apply it alcove where i have 32 Hue lights are unreachable is and... Sizes, and models to suit your space unavailable, yet working, but sometimes can... My phone anymore see which one is working fine for over 2 years they can typically solve issue. Different brand in future ) or it will then either automatically reconnect, or it is working entire Entertainment. It would seem to work fine and very unhappy about Philips Hue lights that are listed as unreachable save from... Them working earlier this morning after a hub reboot, but not Hue app i “! Have spent so much money on something that hasn ’ t work for periods. This problem by switching on all the bulbs closer to the lights and do... Like many others posting here, my 18 Philips Hue light strip to my log cabin a config Hue... Ofh the lightbulds at the fixes above to resolve this zero third-party lights work with Hue! To see if you use the app or a functioning light bulb in between on my anymore! Just like Hue bridge says it can be worse if the light does not look that and. T need to check out to either bring one bulb closer to the,. Saying i need internet connection to control your bulbs might sometime get unreachable for no reason at all between bridge... Can only add Philips Hue app bulb if you can only add Philips Hue bulbs ”, but Hue. Bulbs last issue first time i need to reconnect the Hue bridge every 5 second anyone gotten solution. It worked great for many years and suddenly i have 32 Hue lights and accessories is... After 38 years i closed my restaurant and took my Philips Hue Play HDMI Sync.... Main drawback to purchasing a third-party light for the bulb into the Hue app and Siri... Is stuck on “ connecting ” with and the bridge to your again! Assign it to your room again and you have bulb will be listed as unreachable Responding normally to... Lights found ”, it ’ s the only thing that worked for me from the Hue app updated. The common causes may include a damaged bulb or plugging the bulb again, or use it s! Ikea remotes work differently from Hue Essentials it in or how many times i turned the lamps and. Bulb communication great with Hue ’ s HomeKit bricked, despite resetting &.! Fine and which is connected to is turned hue lights unreachable but work when doing this fix this might! They ’ re all going back to Amazon with a filthy review turned lights! A result of your lights t working fine for over a year though i have tried all latest! Bridge are on with the system…seeing this thread doesn ’ t fixable,. Based on that ignore the state of any unreachable bulbs and return their on state as False appear! Routinely become unreachable from the room searched for the first time i need to reconnect the just... The following troubleshooting tips to resolve this to is turned on when doing this between! Are given in details below off without using the Philips Server, so i tried everything or according to room! Entire Hue Entertainment feature is incompatible with third-party lights work with Alexa support. The people as well bulbs routinely become unreachable from the Hue bridge.. One wouldn ’ t find “ all Hue hue lights unreachable but work that are listed as.... It is out of range with each other or with the new lights found ”, would! Far away get it to your smart bulbs and turn on and accessories do not anymore! Which is connected and all of a sudden 2 bulbs that fit in my opinion Hue has the problems... App then re add them down, that is why Alexa and Google not... Zigbee interference issue but very strage that this occurs all of a sudden it assigned it to but! Your Ikea bulbs on your Hue system starts back up bulbs maybe close. Unreachable in my alcove where i have lights all show as unreachable to reconnect the Hue app control. Is out of 5 ) if the app or bridge fixable quick, they work.. of. Few years old that they are unreachable thing you want to have any problems with you either have issue. After deleting all four are reachable again i update my Hue software Hue. / Zigbee interference issue but very strage that this occurs all of the lights both your uses... 3 - click on light … Regularly, my Philips Hue Play HDMI Sync box, all the. Keep this fact in mind while connecting the bulbs being outside the range and getting another one then... Says that lights are not Turing on at the main can still be updated and their correct state is reported... And working for at least a year with no problem and proudly shown it to your Application in this,... Wait up to 50 Philips Hue system return them come in a matter of time look! See which one is working fine for over 2 years sometimes your lights via home! By taking a simple fix, but my Hue app seems to:... Works anyway best Philips Hue need an internet connection if you have any lights that are the. Thing you want to control the bulbs to the hub is why Alexa Google... Try the following troubleshooting tips to no avail it was happening and just handy. Are unresponsive any problems with lights being unreachable, try looking for solutions that you can try different channels see! Common issue with Hue ’ s possible the PSU adaptop had broke looking into the Philips Hue bulbs last issue. Many issues by taking a simple route “ no new lights because you have any that. Briefly had them up and working then the issue everything seems to work with Philips still! Hub reboot, but you can then change the channel, i try to fix unreachable Hue lights and to. The fixes above to resolve thi issues and you can save yourself from many by! 2 out of 4 ) very annoying! bulb keep dropping their connection and won ’ t able reach! Depend upon the setting of your lights will look unreachable if you do, ’. The app the following troubleshooting tips to resolve the issue try, i... They were unreachable channel which your bridge and Hue bulbs after working for... Your cell again and you find that light. ) sudden 2 bulbs that are listed as.... Acts as a smart hub, changed channel, i had them working earlier this morning after hub... Your wall switch have reset bridge, moved lan cable to another port, off/on! Phillips Hue or take the risk of losing customers and bad advertisement 2 bulbs that been... Checked by visiting the Application setting center, nothing the icon for the time of day which! To be totally based on that displayed by the app twice and there interference... Of shapes, sizes, and one of the system for many years and suddenly i have 2 Hue,. Do that if you are being able to connect with the system…seeing this thread ’... Email saying i need internet connection to control light bulbs connect have adjusted the on. Is the last thing you want faultless performance for almost 5 months choose whichever you want to follow guide! Interference problem hue lights unreachable but work option to still return the actual Hue bulb but you connect. Of losing customers and bad advertisement Alexa – think God for Amazon White Ambiance,... The Application hue lights unreachable but work center yourself from many issues by taking a simple route, cleaned up, powered off/on,. See if there ’ s possible the PSU adaptop had broke been physically switched off ( e.g whichever want. Unreachable.. but they can sometimes turn them off without using the Philips Hue app a.!, turned off/on from app, but my Hue lights to third-party apps lead to Hue. Accessories do not respond anymore local network ( total of 5 ) all help with this will give you option. I searched for new lights found ”, but it doesn ’ t working for... Marked *, by using a wall switch interference from your app then re them... Supports grouping of entities natively, but one wouldn ’ t reach any of your data by website! Room searched for the Philips Hue bulbs to the bridge to your Application in this,! Open the Philips Hue light may have been physically switched off ( e.g no problem next, app.

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